Outlook app not showing new emails iphone Jul 2, 2025 · The absence of timely notifications from the Outlook iOS application can significantly impede productivity and responsiveness. Whenever a new mail arrives, this dock icon displays an updated count on the home screen app icon. When creating a rule, its the 2nd step of creating the rules you'll see display desktop alert. Many Outlook app users do not Sep 22, 2020 · microsoft outlook app - not showing notification PREVIEW on lock or unlock screen I recently upgraded to iOS 14 on my iphone 11, and since I've done that, the Microsoft Outlook app no longer shows email previews for notifications on lock or unlocked screen. Additionally, emails are not fetched on time, often requiring a manual refresh to see new messages. Apr 7, 2023 · I have iPhone 13 with IOS 16. Gaiety can I retrieve my messages? Thanks Aug 28, 2023 · Starting about late May, my Outlook emails stopped showing up in the Mail App on my laptop. The ones that were not showing up were directly under Inbox when I accessed the mailbox online at outlook. Create a New Outlook Profile Outlook will automatically backup your emails, so you won’t lose any data by applying this method: Open the Start menu and type Control Panel. This can clear minor glitches that might be affecting email delivery. When I checked the notification settings, the ability to select “badge” is not there. e. I have exhausted all recommendations for trouble shooting through MS Outlooks support website. Nov 3, 2024 · Mail not working after updating my iPhone 14 Pro to iOS 18 Ever since I have updated my iPhone 14 Pro Max to iOS 18, the Mail app will no longer retrieve emails unless I open the app and manually refresh the email messages. Microsoft Outlook is among the most popular email clients, offering users a variety of features to manage their emails efficiently. Alerts come in, emails are viewable immediately. Users complain that they do not receive emails or the received emails are not displayed. Then opened a new email and copy pasted the whole signature. When I search within Outlook on the PC, the emails are found and can be opened, but still do not appear in the inbox. Some emails cannot be seen in the app, while others can. to fix I made sure the settings were as follows: settings>notifications>outlook>show previews>always then performed a hard reset on the phone and it now works. No mention of outlook though. Oct 4, 2019 · I was changing the email signature image and then i got the same problem. com on chrome and all my emails are showing. May 14, 2023 · Think Outlook's not showing you the most recent emails? The app may be experiencing sync problems, being unable to retrieve new incoming emails and send outgoing emails. This issue shows up recently. I’ve tried restarting my phone a number of times but that doesn’t work. , whether you are a technical or non-technical user. anyone can help? When I open the iOS Outlook app and then exit this app, without reading these new INBOX emails, the badge count THEN reports the correct NEW unread messages as 4. anyone can help? Oct 30, 2025 · Did you get errors when use Outlook app on your iPhone? Here are the top 13 solutions to fix the issue of Outlook not working on iPhone. Had to disconnect from the “Internet Accounts. Thoughts? Shared misery Jul 11, 2024 · Is the Outlook app not syncing any emails on your Android or iPhone? Try out these tips to fix the underlying issue. Click User Accounts. The refreshing by pulling down no longer works. When I log into the app and click accounts, I see that it is joined and the emails are showing up on my phone but not my laptop. To make a call? The Mail settings only applies to Mac Mail, not outlook. Dec 11, 2018 · We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i. 4 ,,,,,my updated version of outlook app that is configured to use work IMAP is not showing new email notifications ,,,,,so far what I did : 1-Outlook settings. This article will delve into why the "New Mail" badge may not appear in Microsoft 365 Outlook, explore various troubleshooting methods, and provide a comprehensive solution to ensure seamless email management. Users may notice fewer search results or experience difficulty finding specific emails. Jul 11, 2024 · Is the Outlook app not syncing any emails on your Android or iPhone? Try out these tips to fix the underlying issue. Also after the 18. But it keeps happening. the notification alerts in the bottom-right corner of the scree). This problem usually arises due to poor internet connection or the data file limit. Jan 25, 2025 · Discover comprehensive solutions for Outlook unread emails not showing up. Oct 28, 2021 · Display on Home Screen for unread emails I’ve just swapped my phone 11 to a13 and it no longer shows how many unread emails I have on the Home Screen. Notifications are alerts that inform you about new emails, calendar reminders, and other updates within the app. Is the outlook watch app purely just a notification extension of the phone app? Therefore, it does not contain the accounts & OAUTH token to sync on its own? Dec 12, 2022 · On my iPhone, I have the following problem: When another one of my devices (my iPad, my wife's iPhone, Outlook all of whom use the same mail accounts) receive or delete an Email, those are synced with my iPhone. 12/13 June 2025) Outlook hasn't been giving me notifications for new emails (i. Also, the new-email icon doesn't appear on the Outlook logo in the… Syncing issues with the Outlook app on iPhone can be frustrating but are generally easy to fix. This work perfect when using a laptop, but when out of office - no notification on IOS appear. The iPhone has a Mail app dock icon on the home screen that displays the number of unread messages you have in your mailbox. Jul 9, 2025 · I am having issues receiving emails. Check if you have a Focus Profile activated. What did fix it for me was using Spark the email app from app store. I found gmail to be very user friendly and with outlook I am really struggling. It's helpful for workers to access Microsoft Outlook on both desktop and mobile devices, but syncing issues can hinder this flexibility. You may also need to change your setting in the Android System for Notifications. 5 with Microsoft Exchange? Context : I run IOS 18. 5 with my work e-mail through Microsoft Exchange, I can go and log into the e-mail fine on a computer, as well I now run as a "backup" outlook app to have a safety net that works fine. Sep 17, 2025 · If you encounter iPhone Mail App not syncing with Outlook issue, don’t panic, this article gives you 10 easy ways to fix iPhone Email not syncing with exchange. Sep 30, 2020 · Ever since I updated the iOS on my phone and paired my new watch, I have been missing important Outlook work emails because they are no longer pushing into my notifications -- I have to open the Outlook app and manually fetch any new email to receive it. If Do Not Disturb (or one of the 4 days ago · Learn how to add or change your Outlook profile image on the web and desktop app, and how to fix sync or display issues when your new photo doesn't update. Jul 30, 2022 · Outlook emails not showing is a very common problem that most Outlook users have faced. Check your email filters and disable them. Via browser, I clicked held and dragged them to the top level of the directory which was labeled Folders. If I connect to Exchange Online using, say, the built in iPhone email app, or the built in Android app, there is no problem. This action forces the app to sync and fetch new emails. Learn how to troubleshoot when the iPhone Outlook app is not syncing. Feb 10, 2025 · After the iOS 18. The notification says, “New Message: Open Outlook to read your message. Sep 21, 2020 · Remove/Delete Company portal Delete Outlook (if not already uninstalled) Open the App Store Download Outlook Open the App Store Download Company Portal Re register your device to company portal Launch outlook and ensure your email is set up again. In this video tutorial we show you how Jun 16, 2022 · Hi - I use iPhone 12 and Outlook account in Apple's Mail. When I open the app then immediately close it, the badge number decreases by one. Mar 15, 2021 · Unread email icon showing but no unread emails I’ve recently upgraded to the iPhone 12 Pro. The issue is that they are not showing up in the "All Inboxes" folder until I click on each account. I found a similar situation which was posted several years ago: Notifications no longer show email preview (iOS) It seems like Feb 2, 2025 · Email platforms like Hotmail and Outlook are widely used, and many people depend on the iPhone Mail app for easy access to their messages. It had a "download" message in the bottom left corner of Apple Mail no new "downloads was added to the Apple Mail. And if it is available, is it available for both Android & iOS or only one of those? Apr 9, 2025 · If messages seem to be missing because Mail doesn't show them, try these solutions. And done I've read that this is fixed in 14. Dec 11, 2024 · I'm in the same boat as all of you, don't know if this would help any of you but i loaded the "Outlook mail App" and loaded all my mail accounts into it and set it up with notifactions that i wanted and a everthing is working great i get notifactions with the sound, badges and it's showing up on the lock screen too. I’ve tried to reset this in email settings but there doesn’t seem to anything showing this? Mar 24, 2025 · Mail retrieval doesn’t get pushed through since latest updates. May 4, 2025 · The 2 folders are visible in: e-mail provider web interface iPhone email New Outlook on Macbook If they exist, please close New Outlook>Press Win+R> Type command olk. May 9, 2020 · On my iPhone 8 I used to get a red circle with a number in it (a "badge"?) on my Outlook Icon when I received a new email, and I would know to open up Outlook App to read emails. Once I go to each individual inbox then go back to "all inboxes" they show up, but not before. Right now it is saying my most recent email was from… Feb 21, 2025 · IT administrators should understand client-side, server-side and network issues to troubleshoot Outlook when it's not syncing on an iPhone. Understanding the New Mail Badge The New Mail badge in Outlook displays a notification when new emails arrive in the inbox. Tap Fetch New Data. Feb 28, 2025 · Hello! My university recently switched to using outlook from gmail. Aug 12, 2023 · Hey, This seems to be a common issue for some iPhone users who use the native Mail app to access their Outlook or Exchange accounts. Feb 10, 2020 · The user that submitted the complaint has an iPhone. But when I go into my emails there are no unread emails. When I open the iOS Outlook app and then exit this app, without reading these new INBOX emails, the badge count THEN reports the correct NEW unread messages as 4. 3 update, the built in email app will not show as a read email until the email app is shut down and then entering back in again. 2 update. This could be caused by a sync problem between your phone and your email server. They Dec 15, 2023 · Outlook app in IPHONE 14 only shows INBOX folder. Learn‎‎‏‏‎ ‎How to Fix Outlook Not Receiving Emails on iPhone In this video I will show you‏‏‎ ‎how to fix outlook not receiving emails on iphone If you found this tutorial Nov 15, 2025 · Learn how to fix calendar sync issues in the new Outlook with troubleshooting tips for account verification, cache clearing, and advanced PowerShell solutions. Apr 11, 2023 · Notifications come in, but emails are not there. Go to outlook. 3, none of my emails are coming through on my phone. When I go back to look for them in the list, they still aren't there. exe –clearLocalState>Enter to log out and log back into your account to see if the subfolders appear. Mar 10, 2024 · Mail app on my iPhone not showing all mails. As the email is moved to the folder before it gets to the client, the mobile apps do not display a Jan 3, 2025 · This problem occurs when the iPhone is not locked, charging, and connected to Wi-Fi simultaneously. I tried many things, html signature, testing outlook copy paste etc etc. ” Sep 17, 2022 · I recently updated iPhone 13 max pro to the most recent iOS (16), and found that my unread email count is no longer displaying on the email app icon on the home screen. May 4, 2023 · Hello, The Outlook issue I am having seems to be tied to my account. Jan 20, 2025 · Understanding Outlook Notifications Before diving into troubleshooting, it’s essential to understand what Outlook notifications are and how they function on your iPhone. But when opening the app and looking into the mail folder structure, I can see I… Dec 14, 2024 · Why are my Emails not displaying on iPhone 16 Pro after iOS 18. For some reason, upon receiving an email, my badge count is showing one extra number on the app. Reinstall the Outlook app Sometimes, the issue could be with the app itself, so it would be best to reinstall the Outlook app. However, some iPhone users reported having trouble with Outlook email preview not showing on their iPhone lock screen. I created a signature and pasted in the image from my picture library. And all email accounts will sort newest message on top. Take this situation: All devices receive an email: is correctly reflected on iPhone Another device deletes that email: is correctly reflected on iPhone Nov 16, 2023 · 4 I have an ongoing issue that when I receive new, unread email, taskbar icon does not change to signify this. In addition, I no longer receive badge app icons or notifications for any emails. 2) Unhooked the outlook account from Mac Computer A and resigned in. If anyone has missing folders on their iPhone from free Microsoft email accounts like hotmail or outlook, I was finally able to show my missing folders by moving them. Dec 15, 2008 · When I receive an email in the Outlook app, it’s not showing the badge number. How to fix? Sep 29, 2022 · As per Use your Apple Watch without your iPhone nearby - Apple Support (Apple state that their native mail app will work) which it does and I’ve tested. Some apps, like Outlook, display email previews so you know whether it’s urgent or can wait. Dec 19, 2024 · Lots of frustration for users! I have to admit, I also was quite puzzled when I noticed that the unread messages count on my iPhone’s Mail app was wrong. New emails are not pushed through, and notifications do not appear when messages arrive. Dec 30, 2020 · Are you not receiving notifications from the Outlook app on your Android or iOS device? Check out 13 fixes for Outlook notifications not working. Then selected the Focused and Other Inboxes options. Emails appear on phone but not in Outlook… I get the notification to say I've received an email, click on the notification which takes me to the app but there is no email there. It just says "open outlook to view this message. This is different for each device, but please Oct 18, 2018 · Try this quick solution to instantly fix your old Outlook or Hotmail emails missing from Apple’s built-in Mail app on an iPhone or iPad. 4 days ago · If your Apple Mail is not syncing with Outlook on your Mac or iPhone, here are steps to fix account errors and other issues. What Apple actually added with the latest update to Apple Mail is message categorization. Typically, your phone will inform you when a new email comes, so you don't have to keep checking the emails all the time. suddenly, Outlook on my iPhone (iOS 17) stopped showing a preview of the content of incoming emails. In this troubleshooting tutorial, we have we will guide you through the top 8 solutions despite your expertise, i. More details in this article. Dec 15, 2023 · Outlook app in IPHONE 14 only shows INBOX folder. However, it can be frustrating to find that your Hotmail or Outlook emails are missing from the Mail app on your iPhone. It seems like I'm seeing new emails in outlook. Hit the Enter button to open it. Mar 17, 2020 · Hello, I have several emails accounts for work and personal. Mar 6, 2024 · Is the Outlook app not showing email preview on your iPhone lock screen? Here are some tips that will help you fix that. com. Apr 25, 2024 · If your iPhone is no longer receiving notifications from your Outlook email, you can try the following steps to resolve the issue: Restart Your iPhone: Sometimes, a simple restart can fix notification issues. Mar 13, 2023 · If Outlook is not receiving emails on your iPhone, you’ll probably have to make a few tweaks inside the app. This article delves Try this: Open Outlook for iOS, go to Settings, click Mail, turn Focused Inbox on and it’ll add a menu item for Badge Count, select All, press back, then Focused Inbox back off, and you should see your badges again (assuming all other iPhone settings are good). All my accounts are working and I am able to see all my new emails when I click on each account individually. I've tried all the usual suggestions but nothing. 1 update the problem still persists. Jan 19, 2023 · Red dot for unread emails is not showing on Mail even with all the notification settings turned on I have checked in System Preferences > Notification to make sure all the banner/badges are turned on. Dec 8, 2022 · I have badges set to show focused my inbox. No luck. - Check Mail Fetch and notification settings. Feb 3, 2023 · If the Apple Mail app is not syncing your Outlook emails on iPhone, here are some solutions that will help in fixing the same. Email alerts are really important. I know that Outlook could be installed, but on iPhone for notifications I found the built in app has worked pretty good so far for me until now Nov 7, 2023 · Now I have all this mail taking up space on Mac Computer A but not showing up in Apple Mail. On the iPhone Mail app you can set as in my previous post. 3 Update on iPhone 15 last night I have four email addresses and calendars and this morning after the auto-update to iOS 18. To fine-tune what the badge count represents: Open our app > tap Settings > scroll down and tap Badge Count > select All for all mail, or Focused Inbox for the badge to only represent the number of unread mail in your Focused Inbox. I make sure Badges is turned on - turn the phone off and on - it works, then - after a bit (no pattern), it disappears again! Can you send a test email to see if it goes through AFTER you add the account on the phone? Another thing to check is if “Organize by thread” is turned on under mail settings on the Outlook iOS app. I'm sure that the outlook Notifications in Settings is set to be Always. Jul 13, 2023 · Mail Icon doesn't show number of unread emails on iPhone I've solved this before. Jan 3, 2024 · Encounter Outlook not working on iPhone issue? This article provides you with 7 proven ways to troubleshoot the problems quickly. It’s a little frustrating because it’s not giving an accurate number of how many Jun 17, 2025 · Since the end of last week (i. May 23, 2022 · Either you have no unread messages and/or you have Settings > Mail > Notifications > Badges set to “off”. Learn step-by-step fixes for missing messages and incorrect unread counts. Some Focus profiles, e. How can I get all of my email to show up because they are important. It could be because of mail app settings, software glitches, or how the email account is configured. By default, notifications will only appear for new messages in the Focused Inbox. instead it contains the following message "Open outlook to read your message". Nov 10, 2020 · My Outlook email folders are visible but empty on my new iPhone. live. 2 Beta 2, but with my work phone i'm not able to use iOS Settings > scroll down to our app > tap Notifications > toggle on/off Badge App Icon. Close and Reopen the App: Fully close the Outlook app and then open it again. No email shows up, nothing The user can access Outlook from desktop and in web with no problem,… Dealing with missing badge notifications in Outlook on iOS can be frustrating—especially if you rely on that little red number to keep track of new messages. Is Outlook not showing all emails when you search? Whether you are using Outlook on your desktop or mobile device, this guide will help you to quickly fix the issue. Feb 7, 2024 · I’ve had several instances where emails have appeared on my phone, but not appeared on my PC. The Mail app in iOS 18 organizes and downloads messages in the background when certain conditions are met. I am on an iPhone 8 with the Dec 31, 2020 · Many Outlook users complained not all their emails are visible in the Inbox folder. I have noticed that outlook had an update yesterday. With iOS 11 and later, and iPadOS, Automatically is set by default. To adjust these settings: Go to Settings > Apps > Mail, then tap Mail Accounts. I am having difficulty finding out from googling whether this feature is available in the Outlook phone app or not because the results just keep coming up for Outlook not the Outlook phone app. I do get the pop up notifications on my iPhone, but the red badge and number do not show. Update the Outlook app Outdated Outlook apps can cause several issues, including email receiving problems. This article provides a comprehensive guide on how to fix this issue. I have cached exchange mode turned off and have reset the current view on outlook. But sometimes, Microsoft’s email client can put a dent in your day by failing to sync emails, contacts, and calendar events locally or between other devices. So, let’s look at the methods for Outlook mail not working on iphone. Notifications do work on your outlook mobile app. Jan 16, 2025 · 6 Fixes for Outlook Not Showing Email Preview on iPhone Lock Screen In an era where smartphones have become an integral part of our daily lives, accessing emails on-the-go has never been easier. Send and receive settings are correct also. However, when I search for the missing items, I can find them and the search results even say they are in the inbox. ” Feb 17, 2024 · Also tried changing settings in “iTunes, info” section to sync contacts with “Windows Contacts” rather than “Outlook” and back (another person found this helpful). May 27, 2025 · How to fix email errors on iOS 18. But sometimes, even the best can fail. Everyday since I got my new phone there has been an unread email icon telling me there’s 1 or sometimes 2 unread emails. Nov 22, 2024 · Based on the information provided, it seems that the Outlook app for iPhone is not syncing properly for new email notifications, although emails are visible in the native Mail app and Outlook on desktop. Once you launch the outlook on 365 or your desktop application of outlook, it'll auto send itself to the correct folder. May 7, 2020 · MS Outlook badge not working anymore on an iPhone 8 plus using the lastest iOS I have been using MS Outlook on my iPhone for quite sometime and everything worked fine and then 3 days ago I noticed the badge icon for Outlook is no longer working. Setting up a Hotmail or Outlook account on your iPhone lets you view those emails in the Mail app, but don’t be surprised if your older messages are missing. Jan 19, 2021 · Some messages are not displaying on my iPhone Mail app connected to a (hybrid) exchange server, but they show up in Outlook on Windows. Feb 17, 2021 · Usually, setting up and using Outlook on both Android and iOS is a seamless affair. When user opens the app it says on the bottom "Uploading" and it never uploads. Nov 6, 2025 · Follow the on-screen instructions, then restart the app to check if the issue is resolved. Missing SENT ITEMS and all the others. If you want to be notified of all new messages: Within our app, tap Settings. Feb 21, 2025 · Some of the most common issues users encounter with Outlook on iOS relate to syncing. How to fix? Sep 15, 2025 · - If you aren't getting emails on iPhone after iOS 26 update try refreshing or restarting the Mail app. Instead of being a tool that allows you to interact directly with a mail server (as most email clients do), Outlook actually diverts all of your emails and stores them on Microsoft servers. Jan 8, 2025 · If your desktop Outlook app is not updating the inbox with new emails but the web app and phone app are functioning correctly, the issue may be related to synchronization settings, cached data, or a corrupted profile. I'm using iOS 16. Do Not Disturb, are by default set to hide notification badges when it is active. But it’s not actually wrong, it’s just counting something different. 3. Thoughts? Shared misery Jan 9, 2025 · Mail badges no longer shows up in my iPhone iOS 18 I just got a new phone with iOS 18 and I am having an issue with mail badges. But the "Read" status is not. Many factors such as bugs and glitches, incorrect configurations, conflicting device settings, and so on, can prevent Outlook from syncing correctly. It’s almost as if it’s creating a badge to notify me that I have outstanding emails. Storage is not full, emails can still be sent and received but some do not get received. 4. " May 5, 2022 · Outlook is updating the new email counter next to the mailbox name but there are no emails in the mailbox. . Open your Control Center by swiping down from the top right corner. Reinstalling Outlook, using Outlook on the Web and Outlook on a cell device all have the same issues. This process can take longer for large email accounts. It says it's "disconnected" but I have internet connection and the other email account linked to Outlook app is getting emails just fine. - Ensure Background App Refresh is enabled and email addresses and passwords are correct. 4 days ago · Struggling because your iPhone unread email count is not showing? Discover quick fixes to resolve this frustrating notification problem. Change Mail Notifications per account to All, Focused Inbox Only, or None. Update the App and iOS: Make sure that both your Outlook app and your iPhone's iOS are up-to-date. I’ve adjusted the notification settings every which way and I cannot get this corrected. All the emails can be seen with classic and the web version of outlook, but not the new one. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data. Sometimes however, the unread email count stops being displayed on the Mail app icon. Apr 9, 2023 · are you using focus modes on your iPhone? Could it be, that you need to allow outlook to send notifications for certain modes as well? search the Community. This did not work 0 votes Report a concern Feb 17, 2023 · The Red Bubbles or Notification Badges are only visible if there are new notifications in the specific app. Many users are complaining their iPhone (iOS 15) mail App is not showing up all their emails, mail app not updating automatically, or not receiving emails. iTunes would not sync Outlook back to my iPhone. Nov 11, 2024 · Pull to Refresh: Open the Outlook app and swipe down from the top of your inbox. The badges are still showing up on the app icon on my home screen but not on the accounts themselves. Sep 9, 2020 · Hi, I have sorted my Office 365 inbox into different client folders. May 16, 2024 · Are Notification badges for apps not showing on your iPhone? Here's a list of solutions to help you fix this issue. Mar 17, 2022 · I'm using the iPhone app. I have already tried scheduling automatic send/receive and re-creating his… Sep 16, 2025 · These settings affect how your device receives email. Sep 25, 2025 · Is Outlook suddenly not working on iOS 18? Here's how to troubleshoot your iPhone for potential issues, plus when to contact Microsoft. Jun 17, 2025 · Since the end of last week (i. Perhaps a bug in the iOS Outlook app, but asking here first. While the simplicity of mobile email clients often masks underlying complexities, troubleshooting notification issues requires a systematic approach encompassing application configuration, operating system settings, and potential network anomalies. Under the main section, I selected the notification. 2. I just re-logged into my gmail account on the mail app and there are only around 20 of my emails showing up even though I have many more. Feb 11, 2025 · The default iPhone email app, Apple Mail, has received a major design and functional change as of the iOS 18. The changes aim to make triaging through your email easier, with automatic May 16, 2024 · Are Notification badges for apps not showing on your iPhone? Here's a list of solutions to help you fix this issue. Read to know more. Since Apple’s last two software updates, the Mail app is not retrieving emails properly. By following these 8 solutions, you will likely be able to restore your email syncing capability and get back to managing your emails seamlessly. 3. Under Mail, tap Notifications. Someone tried to tell me this was a problem that has been around for over a year, but I find that hard to believe. If I go into the Outlook app and then back out again, only then will it show me number of unread emails has anybody experienced this? Jul 13, 2023 · Hello We have a user who receives e-mails on the mail app on his iPhone, however to receive those e-mails in his Office Outlook 2019 on the desktop, he has to restart Outlook. Paste it in the original mail app signature Feb 8, 2025 · The Outlook app does not behave as a typicaly email client such as the native Mail app. Feb 8, 2025 · Mail not loading after iOS 18. One possible solution is to change the mail days to sync setting on your iPhone. My outlook app is not showing my recent emails. The main outlook icon in the taskbar should show a folder icon on top of the blue Outlook icon, which should disappear once all of the mail has been read. Apr 30, 2025 · New Email Not Receiving on iPhone Pro Max or any other iPhone, it could be software fault, a quick workaround to fix that. com s, but they are not making it to my desktop or mobile outlook app. Are you experiencing the issue that Outlook app notifications are not working on Android or iPhone? No need to worry! Today, we'll look at a few fixes for Outlook mobile notifications that aren't working. Find the Focus button and tap. On your phone, it'll notify you of the email and remain on your inbox. These notifications play a crucial role in ensuring that users stay informed without constantly checking their Mar 15, 2023 · This app for the iphone is simple to use and does the job well. This should fix any underlying issues the app may have been experiencing, causing it not to receive emails. g. This can usually group some emails together making it look like there are less individual emails in the inbox. Also tried changing “info, Advanced” setting to “Replace information on this iPhone, Contacts checkbox”. Fortunately, there are several steps you can take to ensure your Outlook app displays badge counts correctly. Nov 10, 2025 · Learn why Outlook may stop sending or receiving emails and how to resolve Inbox not updating problems in the classic desktop version, the new app, and Outlook on the web. I make sure Badges is turned on - turn the phone off and on - it works, then - after a bit (no pattern), it disappears again! Dealing with missing badge notifications in Outlook on iOS can be frustrating—especially if you rely on that little red number to keep track of new messages. 2 update? I just updated to ios 18. Jul 18, 2025 · Hi, I have a user that have issues with Outlook mobile app. 2 on my iPhone 16 Pro yesterday and since then i only get the notification sound for new emails , but no new email is displayed? One of the employees in the company I work for is having an issue with the New Outlook desktop app. Any other solutions? Nov 15, 2023 · Outlook was displaying a message on the banner notifications: "Outlook Message, Click notification to read" or something along those lines and not showing a preview. With recent iOS update (not sure whether it's a coincidence) I can't see my subfolders, which means I can't use Outlook in Apple's Mail app. i still have the apple mail May 21, 2024 · Facing issues getting emails from Outlook on your iPhone? Here's how to fix them and start receiving emails in the Outlook app. 5, and when new emails arrive, the notification just says “New Message: Open Outlook to read your message”, even when I'm using iPhone unlocked. Please help, Outlook is not showing new emails received. all emails from my manager go into a sub folder) and not getting notifications. Anyone else experiencing this issue? I tried restoring and updating my phone but the issue persists. Also, the new-email icon doesn't appear on the Outlook logo in the… Mar 6, 2025 · Hello All, Emails deleted on Outlook app and getting deleted in Outlook mobile app, Is there any fix for this.